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Lumo Workshop

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As an Artsmark Partner we can support schools and students to achieve their  Arts Award through hands-on creative cultural experiences with the opportunity to learn new skills.

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Privacy Policy

privacy policy

Who we are

  • Our website address is: https://lumoworkshop.com
  • Email address: hey@lumoworkshop.com
  • Phone number: +44 (0)1400 22 35 66

GDPR Statement

The EU General Data Protection Regulation (GDPR) is a privacy and data protection regulation in the European Union effective from 25/05/2018.

We respect our customer’s rights to data privacy and protection and are committed to protecting their privacy and adhering to the provisions of relevant Data Protection Legislation, including GDPR, ensuring personal data is handled in line with the principles outlined in the regulation that state personal data will be:

  • Processed lawfully, fairly and in a transparent manner in relation to the data subject Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes Adequate, relevant and limited to what is necessary in relation to the purposes
  • For which they are processed Accurate and, where necessary, kept up to date Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed
  • Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures

If you have any further questions please contact hey@lumoworkshop.com

The personal data we collect and why we collect it

Contact forms

If you use a contact form on our website then your email address and any information will be stored within an email client protected with a secure password and username combination. Where you opt in to receive communications from us the information you provide will be added to a mailing list.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Depending on the services that are commissioned data may be passed to third countries including but not limited to Europe and the USA. We will not share your data with any third parties other than for the purposes of marketing our services for which you have given consent, or in order to deliver or enable third parties to deliver the services you have commissioned.  

The following services may be passed personal data in order to enable them to provide the services commissioned by our customers or for the purposes of marketing our services:

  • Stripe
  • Paypal
  • Ionos
  • Amazon web services
  • Google cloud platform
  • Microsoft Azure 
  • Mailchimp
  • Campaign Monitor
  • Postmark
  • Shopify
  • Automattic
  • Facebook

Purpose of the processing your data

  • To provide a service you have requested
  • To deliver marketing materials you have opted to receive

Lawful basis for processing data

  • Our lawful basis for processing data in regard to your opt in to our marketing material:
    • Consent 
    • Opt in wording: “Please send me updates, special offers and new features”
  • Our lawful basis for processing your data in regard to the provision of services you have requested or an enquiry you have made is:
    • Contract

Legitimate interests for the processing

  • General marketing
  • Delivering the services you have requested, enabling third party services to deliver the services you have requested or debt recovery

How long we retain your data

The data you supply will be kept for no longer than is necessary for the purposes for which it is being processed, unless you request that it be deleted.

What rights you have over your data

  • We will inform you of any changes to our privacy policy or the ways in which we use your data
  • You can request a copy of any data we hold about you by emailing hey@iwantmysite.co.uk
  • You can request for your data to be deleted by emailing hey@iwantmysite.co.uk however we may need to keep some data for accounting purposes or until you cancel all contracts and have paid all bills
  • We will correct any incorrect data we hold about you if you request that we do so
  • You can withdraw consent for marketing at any time by emailing hey@iwantmysite.co.uk or clicking the unsubscribe link in an email 

Changes to the way we use the information we collect

If we plan to use personal data for a new purpose (other than has been identified above), we update our privacy information and communicate the changes to individuals before starting any new processing.

How we protect your data

  • Data provided using the form on this website is secured using an SSL certificate
  • Data is stored in databases or applications protected using secure password and username combinations

What data breach procedures we have in place

  • In the event of a data breach will notify the individuals affected as soon as is practically possible once we become aware of the breach.
  • We will take steps to ensure the security of the data we hold and resolve the data breach
  • We will review our processes and procedures with a view to preventing the recurrence of the issue that caused the breach and in order to anticipate and prevent data breach occurring in the future